Frequently Asked Questions
Will we need to have a face-to-face meeting to begin the project?
In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via e-mail and telephone only. We place suggested website designs online via our secure testing server for you to view the work in progress. This way we can have regular communication to ensure you are getting exactly what you expect from the Decoder Projects team.
What services do you provide in addition to web design?
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance, web hosting, SEO and marketing, domain registration and graphic design and print. We have you covered.
How much does a website cost?
The cost of a web site varies depending on the site and complexity. Though our website projects generally start in the US$ 300 range for basic business sites and range upward depending on your unique needs.
How does the payment process work?
For small projects, 50% of the estimated fee must be provided prior to beginning work, with the remaining payment due upon completion of the project. For larger projects, an initial payment representing one-third of the estimated total fee is required. The second payment is required upon the halfway point, with the final third due upon completion of the project.
How long does it take to build a website?
The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will make every effort to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client. For most projects, we try to work within the 3-4 week time-frame.
What platform do you build your websites on?
We build all of our websites on the open-source Content Management System (CMS) platform called WordPress. It remains the most widely used CMS on the web, nearly 30% of all websites run on WordPress.
Do you work with other platforms like Joomla, Drupal?
No. We are exclusively a WordPress CMS firm. In choosing to build with one platform over the past 5 years, we have become experts in WordPress and can create extremely custom solutions for our clients.
How should I supply the content for my website?
It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the copy in MS word or similar format. If this is not possible, we can help get your information ready for use on the website. We will also provide you instructions on how to upload the material via Dropbox or e-mail.
Can you help me source photos for my website?
Yes. We will help you source stock photos from sites such as pixabay.com and pexels.com.
I already have a website and I need it updated, can you help me?
Yes, we would be happy to look at your existing website and give you a quote for updating it.
You name it, we code it
+62 878 090909 08
dms@decoderprojects.com